In my many conversations with people about the courier business, I find that most people do not understand what couriers do. For some reason, they can understand what UPS and FedEx do because it seems similar to the US postal service. Package is sent, sorted and delivered within a few days. FedEx does it next day. Ok, got it.
Couriers deliver packages same day. Couriers deliver packages everyday, within a couple of hours, of the order. If you call up right now and want a package to go from Alpharetta to downtown Atlanta, in one hour, we can probably do it. From Gwinnett to Marietta in two hours? No problem, we do it every day. Tucker to Cartersville by 5 pm? No problem.
New customers can’t believe how awesome our courier service is. Not only can we deliver from any point in Atlanta to any other point, we track the entire delivery with real time GPS. Our office sees the delivery from a 3-D Aerial Map, its pretty cool. When the package is delivered, the customer gets a delivery confirmation immediately on e-mail with the name of package recipient. It is awesome solving problems every day. That is what we do.
Next question, how far will a courier drive? We get this question quite often. And the answer is always, “We will drive any where.” Where do you want us to go and how soon does it need to be there? We have drivers going to Florida regularly for a Saturday special delivery. Green Express also delivers all over the state of Georgia from Lawrenceville in Gwinnett County to Stockbridge to Canton.
Green Express has a route driver in a green Toyota Prius hybrid car who goes from Marietta to Alpharetta, Cumming, Gainesville, Jefferson, Winder, Loganville, Conyers and then back to Dunwoody. While this driver is picking up and dropping packages, he is getting dispatched to pick up additional packages in the cities that fall along his route. The driver loves it because he sees his customers regularly and gets some on call work to keep it exciting.
Another one of our hybrid route drivers starts from Smyrna and goes to Buckhead for multiple stops, then Dunwoody, Roswell road, Cobb, Cherokee county, Cherokee Courthouse, Woodstock, West Cobb, Cobb County Court house, East cobb, Lake Park, and Windy Ridge. It’s a full day for a driver and believe it or not, he gets additional runs to complete while all this is coming his way. He loves it. He is great at navigating out of Atlanta traffic jams.
Next question. What areas do you concentrate on? We love all new business. Since our office is in Alpharetta, our marketing efforts have focused on the golden triangle of Dunwoody, Gwinnett, and Alpharetta because of all the new growth. However, all roads lead to downtown Atlanta. Along the way, Buckhead and Midtown are frequent stops for our drivers.
Another favorite question is do your courier drivers come by the Alpharetta office daily? The short answer is that our drivers are independent contractors like FedEx and they start from their home for the closest pick up. Our drivers rarely come by the Alpharetta office, only for a friendly hello. We send driver checks and all vendor checks through the US mail. It works great.
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